How To Supervise The Jungle Obstacle Challenge (2 supervisors recommended)
Your main goal is to make sure no one gets hurt. Do not favour anybody. All rules apply to everyone. All patrons need to feel you are in control. Use a stern voice, but do not ever be rude or man handle any children. Always be friendly and smiling. Do not have your hands in your pocket. You must always be alert and reactive. Do not sit down.
Tell all patrons the safety rules:
- no somersaults
- no tackling or rough play
- no climbing walls
- sit down feet first before going down the slide (strictly no running or jumping off the top platform).
- no pushing in
- one at a time, down the slide
- no jumping on the front step
- remove all footwear
- remove all sharp or hard objects such as pens, buckles, spectacles
- no food or drinks
Remember many young users can’t read signs so you will need to tell them what they are.
“Alright everyone. Make sure you don’t do flips inside the obstacle challenge, no pushing in, no jumping off the slide and always feet first down the slide”
How Many Patrons Can Play Each Session
Ensure the inflatable is not overloaded (6-12 patrons at any one time) Maximum 8 patrons at one time is recommended for large events.
Make sure everyone is off the inflatable before the next session starts. This helps to control the flow of the line during peak periods.
Ensure all patrons using the inflatable at any one time are of similar size. eg. Do not mix 12 year olds with toddlers.
Pay careful attention to patrons who are on the front step as they come out the slide or entering into the inflatable. Shield them from falling off the step.
Where Should The Supervisors Be Standing?
We recommend one stationed at the front, to control the line, and the other supervisor to be inside the inflatable at the bottom of the slide and stairs to ensure no patrons collide with each other and that only one person can go down the slide at any one time.
The supervisor at the front should always be standing close to the steps to ensure the kids do not fall off the step.
Pay careful attention to the weather conditions. Wind is the enemy of bouncy castles.
How Long Should We Allow For Each Session?
We recommend 3 minutes per session. As you get to the last minute, alert the patrons they have one more minute. Once you reach 3 minutes, all patrons must be off the inflatable before the next round of patrons enter.
TIP: Once you reach 10 seconds, tell the patrons they can go one more round before they have to come off.
How To Control Age and Size Of Patrons
For events with more than 30 attendees, create 2 lines for the patrons to line up. Divide the 2 lines into similar size groups.(Do not allow teenagers on with toddlers).
Watch the activity of patrons constantly and remove those who disobey your instructions. Use a whistle or similar warning as a way to attract attention should any misbehaviour occur.
Dangers To Look Out For and How to Resolve It
- Kids running or moving really fast around the bouncy castle. (to resolve this, get their full attention and tell them to slow down)
- Kids jumping on the front step (tell the kids to go jump inside and point)
- Kids jumping off the slide (when they are at the top, tell them to stop by using hand signals, then tell them to sit down)
- Kids pushing in or going 2 at at time down the slide (tell them “one at at time” “no pushing in”. If you have to, be the one to control whoever goes next down the slide)
How To Deal With Difficult Patrons
Always use a stern voice, but do not be rude. Let them know you are in charge.
Always get there full attention. so they know you are talking to them.
Give children 1-3 warnings depending on the severity of the incident.
And Yes, you are allowed to ban people from playing on the bouncy castle if you feel they are being a danger to others. Your main goal is to make sure no one gets hurt.
Example:
Scenario: A child is doing flips. You should give him his first warning “don’t do flips or you won’t be allowed back on the bouncy castle” If he does it again, get his full attention and say “You’re not allowed to do flips. If you do it one more time!, you won’t be allowed back on the bouncy castle”
EMERGENCY SITUATIONS
What To Do If Someone Gets Hurt
Stop all activity.
Report to onsite medic, or whoever is in charge of the event.
Only resume once the patron has been cared for.
Report all incidents to management.
The supervisor of the inflatable must always be alert to weather conditions:-
What To Do If It Rains:
In wet weather, do not turn off the blower. Cover the blower and electricals using the bag provided at the back of the inflatable.
After the rain settles, you will need to wipe down the inflatable with towels before use to avoid the patrons slipping.
What To Do If It’s Windy:
If wind speeds exceed 30kmh or signs of willy winds approaching, evacuate the patrons from the inflatable immediately.
Turn off the power and allow it to deflate. To speed up the process, some inflatables have velcro zips, where you can unzip the sides to let the air out.
What To Do If The Inflatable Deflates:
Check the blower ventilation to make sure nothing is blocking the fan. Objects such as balloons, leaves, plastic bags or party strings can sometimes be the cause of this.
Check the blower tubes to make sure it hasn’t come undone.
Check the velcro zips to make sure it hasn’t come undone.
Check the blower switch and power point to make sure it hasn’t been tampered with.
Check the extension cords to make sure it hasn’t come apart or been damaged.
Check the mains power or generator to make sure it hasn’t tripped.
If all fails, please call the Ken on 0406 161 959 or one of the trained operators on site.
Generator Problems and How To Fix It
Pull String has snapped
- Check if you have time to drive back to the warehouse to get one? If not, Call management immediately on 0421 464 018. If you can’t get a response, contact the other drivers and ask if they are close by?
- Call a local hire company and hire a generator (minimum 3kva for each inflatable). Try Coates hire, kennards hire. Google “Generator Hire” or “generator hire perth”. If you can pay for this first, we can re-imburse you, if not tell management who the company is to arrange payment.
Generator Doesn’t Start
- Check the fuel
- Check the start button (usually red button or lever) has been switched on
- Check fuel has been switched on
- Check safety switch is turned on
- Start on CHOKE, If the blower is starting on cold engine. If the engine has been warmed up, put the lever to RUN mode (rabbit)
- Call Management
- If the generator started, but after you turned on the blower, it turned off, flick the safety switch back up and start the engine again.
- If it really doesn’t start, check if you have time to drive back to the warehouse to get one? If not, Call management immediately on 0421 464 018. If you can’t get a response, contact the other drivers and ask if they are free to drop it off for you.
- Call a local hire company and hire a generator (minimum 3kva for each inflatable). Try Coates hire, kennards hire. Google “Generator Hire” or “generator hire perth”. If you can pay for this first, we can re-imburse you, if not tell management who the company is to arrange payment.
The generator starts, but the blower keeps tripping it
- Have you got the correct generator for the blower? Any 2HP Blowers require our biggest generator.
- Turn the safety switch back on.
- Warm it up longer and try again
- If it trips again and the generator has been warmed up, turn the safety switch back on, keep the blower plugged in with the switch on and pull the string to start the engine.
- You can also try this: Turn the safety switch back on and turn the generator back on. Keep you finger on the safety switch to prevent it from flicking off switch and turn on the blower.